Fridge not cooling.
Cooling changes can affect food safety quickly. Protect food first, then record the fridge and freezer temperatures and whether the appliance is running or showing an alarm.
Do not assume the cause.
This guide helps you observe the symptom safely. A component fault, parts availability and repair outcome require an appropriate assessment.
What to note before you enquire.
- Move perishable food to a safe cold store if the cabinet is not holding a safe temperature.
- Record displayed or measured temperatures and how long the change has been present.
- Note whether the freezer is also affected and whether the fan or compressor sounds different.
- Record any recent power interruption, move, clean or change to a water connection.
Switch the appliance off for a burning smell, damaged power lead or significant water near electrical connections.
Include these in your enquiry.
- Current fridge and freezer temperatures
- Model number, alarm or error code
- When cooling changed and whether the appliance runs constantly or sounds unusual
Compare the practical context.
Repair may suit when…
Repair can be sensible when the cabinet and seals are sound, the appliance is otherwise in good condition and suitable parts are available.
Compare replacement when…
Replacement may be practical when the cabinet is damaged, cooling faults recur or the likely repair is close to a suitable replacement.
Before you take the next step.
How long should I wait before asking about a warm fridge?
Do not delay protecting perishable food. Record the temperature, how long it has changed and whether the freezer is affected, then discuss urgency and options.
Does a running motor mean the fridge is cooling correctly?
No. Constant or unusual running is one useful symptom, but temperature readings and model details are also needed.
Discuss your fridge fault.
Include the symptom, model, postcode and the details you observed safely.
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